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NH launches its online booking solution for meetings

NH launches its online booking solution for meetings

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Is it the future of the organization of meetings, or a useless innovation for an industry in which everything is always tailor-made? If we buy everything online, especially hotels, the obvious question is: are we going to book meeting rooms and the corresponding rooms online? The first hotel attempts already have almost a decade (remember Hyatt e-mediate meetings?), with limited success, among technical challenges, challenges of yield management and changes of habits of the organizers. The meeting is still booked on the basis of personalized emails, telephone, and quotes that seem to always be unique pieces. However, online booking of meetings should be the future; the question is when and how.

NH now launches its own proposal in that field: thanks to ‘Instant Booking Tool’, which is accessed from its website, customers can obtain prices and availability of rooms and rooms for groups instantly, as well as book and pay online. 

According to NH, this is the first tool that offers these options in the hotel sector in Europe. At the moment it has been in a pilot phase, but apparently a promising one: according to NH Hotel Group, the tool has been used successfully in Germany and therefore is beginning to generalize NH hotels worldwide. 

‘Instant Booking Tool’ allows to book up to two rooms with capacity for 50 people each and rooms for groups of nine to 20 people. The tool also allows adding technological solutions and catering services, to visualize the prices and details and even to compare between a list of hotels with the final prices. Finally, it allows to make the payment online or after the booking. 

Once the process is completed, the clients receive by e-mail the confirmation with the information of the services contracted and the call of a team of the hotel to finalize details, thus maintaining the personalized treatment. 

To be continued…!

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