NH now launches its own proposal in that field: thanks to 'Instant Booking Tool', which is accessed from its website, customers can obtain prices and availability of rooms and rooms for groups instantly, as well as book and pay online.
According to NH, this is the first tool that offers these options in the hotel sector in Europe. At the moment it has been in a pilot phase, but apparently a promising one: according to NH Hotel Group, the tool has been used successfully in Germany and therefore is beginning to generalize NH hotels worldwide.
'Instant Booking Tool' allows to book up to two rooms with capacity for 50 people each and rooms for groups of nine to 20 people. The tool also allows adding technological solutions and catering services, to visualize the prices and details and even to compare between a list of hotels with the final prices. Finally, it allows to make the payment online or after the booking.
Once the process is completed, the clients receive by e-mail the confirmation with the information of the services contracted and the call of a team of the hotel to finalize details, thus maintaining the personalized treatment.
To be continued…!